Shipping & Delivery
We are committed to ensuring that every order is delivered with care, security, and attention to detail. Each piece is prepared and shipped with the same consideration that goes into its creation, so you can feel confident from the moment you place your order until it arrives safely.
Order Processing & Production
Most of our jewelry is made to order. Once your order is confirmed, our craftsmen begin preparing your piece with precision and care.
Production timelines vary by design and customization, but typically range from 2–4 weeks. Estimated production and delivery timelines are displayed on each product page for your reference.
Shipping Methods & Delivery Times
We offer secure, insured shipping for all orders.
- Domestic Shipping: Orders within the United States are shipped via trusted carriers and typically arrive within 1–3 business days after dispatch.
- International Shipping: International delivery times vary by destination and customs processing.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. From time to time, we may offer complimentary shipping on qualifying orders.
Insurance & Security
All shipments are fully insured from the moment they leave our studio until they are delivered. Packages are shipped discreetly and do not indicate the contents for added security.
A signature may be required upon delivery to ensure your order arrives safely.
International Orders & Duties
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us promptly. We will work with the carrier to resolve the issue as quickly as possible and ensure your peace of mind.
Questions About Your Delivery?
If you have any questions regarding shipping timelines, delivery options, or special requests, our team is always available to assist you. We are here to ensure your experience is seamless from start to finish.